Frequently Asked Questions
Orders & Shipping • Returns • Product Info • BASE • HYPR • PUMPD • QUENCH+ • BYLD Protein • Subscriptions • Account
BASE — Flagship Pre-Workout
What’s in BASE and how much caffeine?
BASE features clinically dosed performance ingredients (L-Citrulline, Beta-Alanine, Tyrosine, Taurine, etc.) with about 300 mg natural TerraCaf® caffeine per scoop.
View full label →
How and when should I take BASE?
Mix 1 scoop with 8-12 oz cold water 20–30 minutes pre-workout.
Beginners can start with ½ scoop to assess tolerance.
HYPR — High-Stim / Nootropic Pre-Workout
How is HYPR different from BASE?
HYPR delivers harder energy and focus with caffeine anhydrous + dicaffeine malate plus advanced nootropics for tunnel-vision intensity.
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Can I stack HYPR with PUMPD?
Yes — that’s a popular stim + pump combo. Avoid other caffeine sources until you know your tolerance.
Learn about PUMPD
PUMPD — Stim-Free Pumps
Is PUMPD really stimulant-free?
100%. PUMPD has no caffeine and stacks perfectly with BASE or HYPR.
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How do I use PUMPD?
Mix 1 scoop in 10-16 oz water 20–30 min pre-workout. Great solo or stacked.
HYDR8 — Hydration & Electrolytes
When should I take HYDR8 and how much?
Use 1 scoop daily in 12-20 oz water. Ideal first thing in the morning or during workouts.
View HYDR8 →
Can I combine HYDR8 with my pre-workout?
Absolutely — stack with BASE, HYPR, or PUMPD for hydration and electrolyte support.
BYLD — Clear Whey Protein
Is BYLD dairy-free and what does it taste like?
BYLD is a whey isolate (low-lactose, no milky texture). It mixes crystal clear with a light juice-like taste.
Shop BYLD →
When should I drink BYLD and how do I mix it?
1 scoop anytime to hit protein goals—post-workout or between meals. Add powder after water, shake 10-15 sec, then let foam settle for maximum clarity.
Orders & Shipping
When will my order ship?
Within 1–2 business days after purchase; tracking emailed once shipped.
Do you ship internationally?
Not yet — currently U.S. only.
Returns & Refunds
Can I return a product?
Opened supplements can’t be returned for safety reasons. If damaged or incorrect, email support@intellektlifestyle.com within 7 days.
General Product Info
Are your products safe?
All formulas are made in FDA-registered, cGMP-certified U.S. facilities and tested for quality.
Subscriptions
Do subscribers get a discount?
Yes — 15% off every order plus priority access to flavor drops.
Account & Support
How can I contact customer service?
Email support@intellektlifestyle.com — we respond within 1 business day.
These statements have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a physician before use if pregnant, nursing, taking medication, or sensitive to stimulants.